Training
Centralis offers training programs in the principles and techniques of user-centered research and design. Training provides the tools you need to bring the voice of the user into your organization.
Our approach to training combines a theoretical foundation with practical, hands-on techniques that you can readily apply in your daily work. We tailor our curriculum to address the specific needs of your product or current project, supplementing classroom-based training with actual users in live research sessions.
Training topics include:
- Foundations of experience design: Learn the fundamentals of a successful user-centered design process, and how to get started.
- User research planning and execution: Discover how to plan a user research study, including selecting the right method, recruiting the participants and creating session plans.
- Session facilitation: Explore the art and science of working with users – how to observe, ask questions and deal with different types of personalities.
- User & task modeling: Create process flows, scenarios and other models to illustrate and communicate user behavior.
- Concept development: Learn how to translate research insights into compelling products, services and experiences.
Our training programs are tailored to meet the needs of specific audiences. We provide introductory and intermediate-level instruction for product managers, marketing managers and executives looking to introduce user-centered design into their organizations. For experienced usability practitioners, we offer the opportunity to explore advanced techniques and to hone skills.
All training sessions are led by Centralis co-founders
Kathi Kaiser and
Lyman Casey. With more than 25 years combined experience in user-centered research and design, Kathi and Lyman are energetic, compelling instructors who have received great reviews from conference attendees and past training program participants.